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We want you to be happy. Here's our fair refund policy.
1. Contact us via WhatsApp (+92 316 587 1856) or email (hanandigitalstore@gmail.com) within 24 hours of purchase. 2. Describe the issue with details. 3. Our team will investigate and respond within 2 hours. 4. If approved, refund processed within 1-3 business days to original payment method.
Full refunds are issued if service was never activated. Partial refunds (proportional to unused days) may be considered for extended technical failures lasting more than 72 hours.
We offer a free 24-hour trial before any purchase. This is to ensure compatibility. We strongly recommend using the trial before subscribing. Refund eligibility does not apply if a trial was used and service worked correctly.
Refunds to JazzCash/Easypaisa: 1-24 hours. Bank transfer refunds: 1-3 business days. We will send a WhatsApp confirmation once the refund is processed.
If you are not satisfied with our refund decision, you may escalate by emailing hanandigitalstore@gmail.com with "REFUND DISPUTE" in the subject. We review all disputes within 48 hours.
Have a refund request? Contact us directly for fastest resolution.
Request Refund on WhatsApp