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Last Updated: January 1, 2025
Stream Buzz 4K ("we","us","our") is committed to protecting your privacy. This policy explains how we collect, use and protect your information when you use our IPTV service at streambuzz4k.sbs.
We collect: (1) Account information (name, email, phone) provided at signup. (2) Payment details processed via third-party gateways — we do not store card numbers. (3) Usage data including IP address, device type, viewing preferences and connection logs. (4) Communications you send us via WhatsApp, email or contact form.
We use your information to: deliver and manage your IPTV subscription, process payments and renewals, send service updates and credentials via WhatsApp, improve our service quality, comply with legal obligations, and prevent fraud and abuse.
We do not sell your personal data. We may share data with: payment processors (JazzCash, Easypaisa, banks) for transaction processing, CDN and hosting providers for service delivery, and law enforcement if legally required. All third parties are bound by data protection agreements.
We protect your data using SSL/TLS encryption, secure server infrastructure, access controls, and regular security audits. Credentials sent via WhatsApp are encrypted end-to-end by WhatsApp's own encryption.
We use essential cookies for session management, currency preferences, and theme settings. We do not use advertising or tracking cookies. You may disable cookies in your browser, though this may affect service functionality.
We retain your account data for the duration of your subscription plus 12 months. Payment records are retained for 7 years as required by law. You may request deletion of your data by contacting us.
You have the right to: access your personal data, correct inaccurate data, request deletion, opt out of marketing, and data portability. Contact us at hanandigitalstore@gmail.com to exercise these rights.
For privacy inquiries: Email: hanandigitalstore@gmail.com | WhatsApp: +92 316 587 1856 | We aim to respond within 48 hours.
